FAQ's
| Q.1 | How do I sell my gold and obtain a price from Sydney Gold Buyers? |
| Ans. | No appointment necessary, but please phone us prior to arrival to ensure we can process you transaction without delay. We’ll test the gold and silver in front of you ,quote and pay cash on the spot. |
| Q.2 | How do you test my gold and ascertain the karat? |
| Ans. | We assess the gold via sight testing, if further testing is required we perform a harmless acid test. |
| Q.3 | Which type of gold do Sydney Gold Buyers purchase? |
| Ans. | We purchase yellow, white, red and even green gold (yes green gold exists) 9 karat, 14 karat,18 karat,22 karat and 24 karat gold. |
| Q.4 | Do you buy other precious metals? |
| Ans. | Yes, we buy platinum (950) (999) & silver. Continental (800) Sterling (925). |
| Q.5 | How much will you pay me for my gold bracelet, I think its 9 karat gold? |
| Ans. | We pay a percentage of the spot gold price of the day, remember 9 karat is only 37.5% gold(Stamped 375), the 62.5% balance is alloyed with other metals silver and copper etc. |
| Q.6 | Is my 18 karat gold neck chain worth more than my 22 karat chain? |
| Ans. | Even though it’s a lower karat, if it weighs more it may well be worth more. Remember 18 karat gold is 75% gold (Stamped 750),22 karat is 91.6% pure gold.(Stamped 916) |
| Q.7 | I would like to sell my gold rings, but I would like to keep the stones. |
| Ans. | We will attempt to remove the stones but occasionally in the stone removal process, they get damaged, we take no responsibility for any damage that may arise from the removal of stones ,be they rubies, diamonds, emeralds, opals. |
| Q.8 | We have gold filled teeth that we no longer need, do you buy these? |
| Ans. | Yes, dental gold is a great way to make good money as its generally a high karat (approx 16 karat).We will remove the gold from the teeth,if this cannot be done we will allow a percentage for the teeth in the weighing. |
| Q.9 | I have broken gold chains, single earrings and gold jewellery gifts from my ex husband, do you buy these? |
| Ans. | Yes,this gold is perfect! We buy all unloved gold ,out dated gold and unwanted gold regardless of karat and condition! |
| Q.10 | What hours do Sydney Gold Buyers trade? |
| Ans. | We buy gold and silver 7 days a week. Monday-Saturday 9.00-6.00. Sunday 10-4.00. |
| Q.11 | I would like to host a Gold Party, how do I book? What do I do? |
| Ans. | Email sellgold@sydneygoldbuyers.com.au or phone us on 1300 64 60 64 with the date. We will be in contact the same day and either post or email you our information pack. It’s a simple formula which rewards the host with a 10% commission on total sales, we also contribute towards the Nibbles. |
| Q.12 | How many people can I invite to my Gold Party? Do you host Hens' nights? |
| Ans. | We’re able to cater upto 60 people in 1 evening. Yes, we host Hens' nights as they are a fabulous way to spend the evening and go home with $ in your pocket! |
| Q.13 | Do you buy British and Australian Sovereigns, Austrian Coronas ,South African Krugerrand, Austrian Ducats, French Franc, Chinese Pandas, Australian Koalas and American eagle gold coins? |
| Ans. | Yes, we purchase most international gold currency. |
| Q.14 | I have bullion and gold ingots that were given to me years ago, Do you buy this type of gold? |
| Ans. | Yes, we purchase all forms of pure 24 Karat 99.99 gold. As gold is at record levels it’s a great time to sell 24 karat gold. |
| Q.15 | I have a price from another gold buying company, can you better it? |
| Ans. | Yes! We love to negotiate! We pride ourselves on paying more for all gold jewellery & bullion. |
| Q.16 | I have antique jewellery which I no longer wear and is no longer in fashion, do you pay more for my rings and necklaces? Other gold companies only offered scrap prices. |
| Ans. | If the jewellery has an intrinsic value,at our discretion we will pay more than scrap value. |
| Q.17 | I have an old gold Rolex President watch and my wife has a white gold Rolex Datejust watch, Do you purchase Rolex watches? |
| Ans. | Yes, we purchase Rolex watches and other high end makes. If the watch operates and is damage free we will pay you a premium,if not we will pay only for the gold weight. |
| Q.18 | Do you buy diamonds and other precious gems? |
| Ans. | Yes, we purchase diamonds with certificates over 50 pts in weight, clarity above Si2 and colour above I. |
| Q.19 | Which other watch brands do you buy? |
| Ans. | We are always looking to buy high end watches like Omega, Constantine Vacheron, Bulova, Patek Phillipe, Panerai,Hamilton, Tag Heuer. |
| Q.20 | What do you do with the gold you purchase? |
| Ans. | We recycle all the gold we purchase. |
| Q.21 | As I live interstate can I post my gold to Sydney Gold Buyers? |
| Ans. | Yes,we will send you a Prepaid Express Gold Pack, please enclose your jewellery and post it back.The parcel is insured and traceable at www.austpost.com.au. When the gold arrives we will phone or email you the quote ,if your happy we will pay you immediately,otherwise we post your gold back at our expense the same day. |
| Q.22 | Do you lend money against my gold jewellery? |
| Ans. | No, we are not pawn brokers. |
| Q.23 | We would like to hold a fund raising event for a local school. Can you assist? |
| Ans. | Yes,Gold buying events are a great way to raise money for charities. We donate 10% of our spend to your nominated charity. |
| Q.24 | I have silver candle sticks and silver cutlery,do you purchase these? |
| Ans. | We buy all silver pieces, bearing hallmarks for scrap weight. |
Need cash over the weekend? We are open Saturday & Sunday for your convenience

